Helm: Simplifying business processes with smarter ERP solutions
From accounting advisory to ERP experts
Helm was founded to solve a common frustration - businesses outgrowing their accounting systems. As a chartered accountant, Dean frequently advised clients on better solutions, but as their operations became more complex, off-the-shelf software couldn’t keep up. Recognising the gap, he transitioned from advisory to hands-on implementation, specialising in flexible ERP systems tailored to real business needs. Today, Helm is trusted by businesses across New Zealand for their deep industry knowledge and ability to simplify complex processes.
The power of the right system
For over 20 years, Helm has helped businesses streamline operations with MYOB ERP solutions tailored to their unique needs. Many clients start with spreadsheets, unaware of how much time they’re losing. The moment they see an automated system in action it’s a game changer.
Dean recalls one of those moments vividly - demonstrating an expenses system to executives. As he walked them through the process - snap a photo, assign it to a project, press submit - he saw their reactions shift. They instantly recognised the time savings and simplicity. “We want this,” they said. For Helm, those lightbulb moments are the ultimate reward - watching businesses ditch manual work, make smarter decisions, gain complete visibility over their operations, and unlock efficiency with the right tools.
Balancing personal service with growth
Helm prides itself on offering a personalised, responsive service, they take the time to understand how each business operates, customising solutions accordingly. And, clients work with the same expert team from implementation through to ongoing support. However, as a small business, they often prioritise client work over marketing - making their website a crucial tool for visibility and credibility.
As Dean puts it, “We rely on Kath’s expertise for marketing, design, and presentation. It’s not our skill set, so having someone who understands and can take care of it has been invaluable.”
A website that works as hard as they do
Helm’s website isn’t about generating hundreds of leads—it’s about attracting the right clients who need personalised ERP solutions. They first moved to Rocketspark with OMG Solutions in 2016, then refreshed their site in 2019 to stay current. With MYOB’s rebrand to MYOB Acumatica in 2024, it was the perfect time to review and refine their site again. Thanks to Rocketspark’s always up-to-date backend, they only needed to update the front end - ensuring their online presence remains sharp and relevant.
What’s next for Helm?
With a strong team and a reputation for delivering tailored ERP solutions, Helm is focused on maintaining its high-quality service and client relationships. They don’t chase rapid expansion but instead prioritise long-term partnerships and continuous improvement. Their key advice for businesses?
Treat your systems as a continuous improvement process. Don’t stand still - technology evolves rapidly, and so should your business operations.
Engage with your suppliers. Regularly review areas for efficiency gains and system improvements.
Think beyond software. A great system isn’t just about features - it’s about making everyday work easier, faster, and more effective.